Privacy policy.
Dynamic Stainless Group
ABN: 18 663 943 557
Website: https://www.dynamicstainlessgroup.com.au
Effective Date: 21/11/2022
Dynamic Stainless Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Personal Information We Collect
We may collect the following types of personal information:
1.1. Contact Information: Name, email address, phone number, postal address, and other contact details.
1.2. Business Information: Company name, ABN, and business-related information.
1.3. Transactional Information: Details related to your purchases, services, and payment information.
1.4. Website Usage Information: IP address, browser type, device information, and interaction with our website.
1.5. Other Information: Any other information you provide to us through communications, enquiries, or surveys.
2. How We Collect Personal Information
We may collect personal information through the following means:
2.1. Direct Collection: When you provide information via our website, email, phone, or in person.
2.2. Automated Collection: Through your interaction with our website, including cookies or other online tracking technologies.
2.3. Third Parties: From payment processors, business partners, or publicly available sources.
3. Purpose of Collecting Personal Information
We collect personal information for the following purposes:
3.1. Providing Goods and Services: To process orders, issue invoices, and deliver products or services.
3.2. Customer Communication: To respond to enquiries, provide support, and notify you about orders or services.
3.3. Marketing: To send promotional materials, newsletters, or offers (with your consent, where required).
3.4. Website Improvement: To analyze usage data and enhance website functionality and user experience.
3.5. Legal Compliance: To meet legal obligations, maintain records, and respond to regulatory or legal requests.
4. Disclosure of Personal Information
We do not sell personal information but may disclose it to third parties under the following circumstances:
4.1. Service Providers: For business operations, including IT support, payment processing, and hosting services.
4.2. Legal Obligations: To comply with laws, regulations, or court orders, or to protect our rights, property, or safety.
4.3. Business Transfers: During mergers, acquisitions, or business transactions, where personal information is part of the transfer.
5. Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Our measures include:
5.1. Physical, electronic, and procedural safeguards, including encryption and secure servers.
5.2. Limiting access to personal information to authorized personnel.
5.3. Regularly reviewing and updating security protocols to mitigate new risks.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, personal information is securely deleted or de-identified.
7. Your Rights and Choices
7.1. Access and Correction: You can request access to or correction of your personal information by contacting us.
7.2. Opt-Out of Marketing: You can unsubscribe from marketing communications by following the instructions in our emails or contacting us directly.
7.3. Lodging Complaints: If you believe your privacy has been breached, contact us to file a complaint. We aim to resolve all complaints promptly.
8. Cookies and Online Tracking
We use cookies and similar technologies to enhance website performance and analyze traffic. Cookies are small text files stored on your device that enable us to recognize repeat visitors.
You can manage cookie preferences through your browser settings. However, disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before sharing personal information.
10. International Data Transfers
If personal information is transferred outside Australia, we ensure appropriate safeguards are in place to protect it in accordance with the Privacy Act 1988 (Cth).
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be effective upon posting on our website. Please review this policy periodically to stay informed.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, contact us at:
Dynamic Stainless Group
Email: Matt@dynamicstainlessgroup.com.au